2021 and the previous year have been challenging for everyone in the world but through these hard times, we have managed to keep our sales of laundry chutes (sometimes known as shoots or shutes) stable. One of our biggest customer region is Dublin in Ireland.
At Easyline laundry chutes, we have managed to increase our output herein keeping with government guidelines regarding COVID restrictions.
Brexit has also sent us challenges at the beginning of the year when sending a laundry chute to an EU city like Dublin in Ireland but has now gone back to a 2/3-day delivery as in the previous year. We send our laundry chutes with DHL who provide tracking information sent to a mobile or email address.
Customs require full clear documentation but as this is recorded electronically through our shipping company, we have not had any significant problems. The customs documents are uploaded when booking a consignment so they are always on hand should anyone from the shipping company (normally DHL) or the relevant countries customs office wish to see them. A tracking number is provided so all can see where the shipment is or has been at a specific point.
We work closely with our customers in designing their laundry chute as well as pricing and arranging delivery. We then follow up with emails and calls checking all our processes are working the way they should be. We believe that feedback, however, it has performed is the only way to run a successful business which is also what our customers want to hear.
To begin with planning a laundry chute we are normally contacted by a potential customer for information if not already supplied, we request a set of electronic plans including section drawings showing finished floor levels or (floor to ceiling heights). If the customer requests a chute length or something different like an offset, we design the chute to their specific requirements. If the customer is looking for advice, then through our extensive experience we provide a detailed drawing and quote showing the laundry chute we would advise for their project. The customer can then see what they are potentially buying. If the design and drawing are different to what they require or envisioned, we can easily change them.
Sometimes the customer has a vision of where the chute will go in their home and how it will look. We can look at their plans and design a chute to their request but can also add a suggestion on a position they may not have thought of or provide a cost-effective alteration to their idea.
Easyline laundry chutes. As in the name, Easy to plan, Easy to communicate with, Easy to buy and Easy to install.